Grand Hotel Kempinski High Tatras

Our stay at Grand Hotel Kempinski High Tatras was exceptional. From the moment we arrived, we were treated like royalty. The staff took care of parking our car and even made sure our electric vehicle was charged, which was a thoughtful touch. While we settled in, we were welcomed with a glass of Kempinski sparkling wine, a perfect way to begin our stay. The atmosphere throughout the hotel was incredibly inviting, with a lovely scent that added to the overall experience. The level of service was outstanding – every staff member was professional, attentive, and genuinely focused on making our stay as enjoyable as possible. When we were escorted to our room, we were pleasantly surprised to find a personal letter from the General Manager, which made us feel truly valued. The room itself was gorgeous, with beautiful wooden furnishings that gave it a luxurious feel. The quality of everything – from the furniture to the bedding – was top-notch, and we couldn’t have asked for a more comfortable stay. We also had the pleasure of dining at the hotel restaurant, where I especially appreciated that the staff asked about any food allergies or intolerances upfront. As someone who can’t have lactose, this attention to detail was much appreciated. The food was absolutely delicious. The wellness area was incredible, offering stunning views of the lake and mountains. With saunas, a pool, a hot tub, and exceptionally comfortable lounge chairs, it was the perfect place to unwind. They even offered drinks and snacks in the spa, which was a thoughtful bonus. In the evenings, the lobby bar, with its large fireplace, created the perfect atmosphere to relax. The reception staff were also incredibly accommodating, allowing us to enjoy a later checkout, which made our departure much more relaxed. All in all, this wasn’t just a stay – it was an unforgettable experience. I would rate the Kempinski Hotel Tatra Mountains a solid 10/10 and highly recommend it.

We liked everything, everything! The most beautiful atmosphere in the hotel, like a fairytale. It is the best hotel we have ever been! We should stay for 3 nights, but we stayed one night longer. They think of every detail. especially for children :) We had everything possible for our child in the room (little sleepers, cosmetics..) Special thanks to the girls from kids club, they were wonderful. Also greetings for waitress Anita, very nice and willing to help :) Thank you very much and see you soon!

Most beautiful setting in Europe with very high quality accommodation and spa.

Magical place, beautiful castle hotel, beautiful view, nice room

I wanted to stay in this property since I was a child and it was exactly how I imagined it to be if not more. The property itself has a fantastic location with breathtaking scenery. The hotel is super clean and the staff is delivering an outstanding service making you feel very special. Food, service, room service, cleaning ladies all are at the highest level imaginable. Special thanks for Simon and his team to making my husband's and daughter's birthday surprise so special. Going for the extra mile with the ballon decoration, cake and wine. Arranging to have interconnected rooms. The breakfast was not too bad, however needs some compromising attention. For lunch we have been using the Hotels Lobby/bar. It has exceeded our expectations. Was yummy, fresh and cooked to perfection. Also strongly recommend the hotel Grand restaurant for dinner. We decided to have a birthday dinner celebration there.. Was delicius. Their menu is keeping the elements of nature and forest in its food creating a very unique experience. On our departure day we have also been presented with a small goody bag of local , dry tea packs and soft drinks. What a way to finish our stay! Thank you again, we really enjoyed our stay and will make sure to be back! PS. next time hoping to use your award winning SPA experiance :)